Mental Health Support Services

Crisis & Emergency Services

• Lifeline – 13 11 14 (24/7)
  Provides 24-hour crisis support and suicide prevention services across Australia.

• Beyond Blue – 1300 22 4636 (24/7)
  Support for anxiety, depression, and mental wellbeing through phone, chat, and forums.

• Suicide Call Back Service – 1300 659 467 (24/7)
  Counselling for people feeling suicidal, in crisis, or supporting someone at risk.

• Emergency Services – 000
  If someone’s life is in immediate danger, call 000 for police, fire, or ambulance assistance.

  Akbay Psychology is not a crisis service.

  If you are in immediate danger or feeling unsafe, please call 000 or visit your nearest emergency department.

Men’s Mental Health

• MensLine Australia – 1300 78 99 78 (24/7)
  Counselling and support for men dealing with relationship issues, stress, anger, or emotional health.

• Brother to Brother – 1800 435 799 (24/7)
  Crisis support for Aboriginal men by Aboriginal men, including cultural connection and counselling.

LGBTQIA+

• QLife – 1800 184 527 (3pm–Midnight, 7 days)
  Peer support and referral for LGBTQ+ communities experiencing mental health concerns or distress.

• Switchboard Victoria – 1800 184 527
  Specialist support for LGBTQ+ people, families, and friends, including older adults.

Migrant & Multicultural Support

• Multicultural Mental Health Australia (Embrace Project)
  Online resources and service links for people from culturally and linguistically diverse (CALD) backgrounds.

• InTouch Multicultural Centre Against Family Violence – 1800 755 988
  Support for migrant and refugee women experiencing family violence, with counselling and advocacy.

• Racism. It Stops With Me: Resource Hub
  Centralised resources for learning about racism and how to combat it, and also offers support services if you are a victim of racism or witness an incident.

• Filipino Australian Health Professionals Inc. (FAHPI)
  Community group that links Filipino Australians to culturally appropriate health and mental health support services.

Family & Domestic Violence

• The Orange Door (Victoria)
  Free service for adults, children, and young people who are experiencing or have experienced family violence. Offers support for safety planning, practical help, and connection to longer-term services. Find locations via The Orange Door website.

• 1800RESPECT – 1800 737 732 (24/7)
  National sexual assault, domestic and family violence counselling service. Confidential support for anyone experiencing, or at risk of, violence or abuse.

• Safe Steps Family Violence Response Centre (Victoria) – 1800 015 188 (24/7)
  Crisis support, safety planning, and emergency accommodation for women and children escaping family violence.

• InTouch Multicultural Centre Against Family Violence – 1800 755 988
  Support and advocacy for migrant and refugee women experiencing family violence, with culturally sensitive services.

Parents & Guardians

• Perinatal Anxiety & Depression Australia (PANDA) – 1300 726 306
  Mental health resources for parents, carers and guardians.

• Centre of Perinatal Excellence (COPE) – 1300 740 398
  Providing support for the emotional challenges of becoming a parent.

Support for Children & Young People

• Kids Helpline – 1800 55 1800 (24/7)
  Free, private, and confidential counselling for children and young people aged 5–25.

• Headspace – 1800 650 890
  Early intervention services for young people aged 12–25, covering mental health, work, and study.

Additional Support

• Health Direct – 1800 022 222 (known as NURSE-ON-CALL in Victoria)
  Australian directory of general health services, but the link directs specifically to mental health resources and access to other support needs.

• Blue Knot Foundation – 1300 657 380
  Specialist counselling for adult survivors of childhood trauma and abuse.

• SANE Australia – 1800 18 7263 (Mon–Fri, 10am–10pm)
  Counselling, information, and peer support for people with complex mental health needs.

• Grief Australia - 1800 642 066

  Providing grief counseling and resources through the MyGrief app and a free call helpline for support and online or in-person bereavement support groups.